Map, Analyze, and Document Small Scale Business Processes
Why map, analyze, and document your business processes?
Mapping and documenting the current process is the first step towards automating your business.
Effective Employee Training
Missing process documentation leads to frustrated and overwhelmed employees. Having a process handbook makes your employee training hugely impactful for both new and existing employees. The employee becomes productive relatively faster because of a clear set of instructions and expectations.
Data-Driven Insights
Lack of end to end process visibility results in unpredictable business outcomes because of incomplete or inaccurate insights. KPI visibility aids you to steer your business towards success. Known cause and effect of each process, you avoid the pitfalls derailing from achieving your business and company goals.
Improved Operational Efficiencies
Inefficient operational processes mean a waste of time, increased cost, decreased revenue, and reduced profits. Identifying unnecessary process results in quicker turnaround times. It lays a strong foundation for optimal scaling. It empowers you to provide excellent customer service to more customers in less time.
Reduced Employee Turnover
An unassigned owner responsible for the process outcomes ends into chaos and an unbalanced workload. Owner accountability resolves the ambiguity and maintains fair workload distribution. It helps to identify the correct skillsets required for the new hiring. It supports an excellent employee retention rate.
Improved Communication
Unaware of information required across the organization results in poor communication. It causes to miss the critical data. Identifying the data to be communicated at each step keeps the information flowing effortlessly across the organization, boosting teamwork and collaborative culture.
Risk Identification and Mitigation
Unknown red flags in the process force you to function in fire fighting mode. Resolving issues as they arise increases the stress level significantly. Knowing the cause of the problems ahead of time helps you fix them most economically and reduce the damage to negligible.
How we map, analyze and document your business processes?
1. Define Business Objectives
Setting up a clear destination helps us with a smooth ride without any unnecessary detours and distractions.
2. Identify Key Performance Indicators
Aligning KPIs with business goals helps measure the success of achieving the objective.
3. Involve and Engage Key Stakeholders
Involving Key Stakeholders is crucial not only to analyze but to validate the process.
4. Discover and Map
Evaluating the business's current as-is processes helps recognize process owners, process timelines, risk factors and deliverables.
5. Identify Metrics
Defining the process metrics and connecting it to business KPIs confirms the progress is on the right track and adjusting it if needed.
6. Create a Process Document
Having the Process document helps from swaying away from achieving business goals defined in step 1 & Improve business processes.
Business Process Improvement
Improve business processes after mapping existing workflows.